Robotics in Retail: AI and Automation Redefine Service Experience

Robotics in Retail: AI and Automation Redefine Service Experience

  • October 28, 2025

China’s retail industry is undergoing a profound transformation as AI-powered robots and automation systems revolutionize how consumers shop, pay, and interact with brands. From self-moving service assistants to intelligent inventory drones, automation is reshaping the physical and digital retail experience. The country’s push

China’s AI Retail Revolution: How Smart Robots Are Redefining the Shopping Experience

China’s AI Retail Revolution: How Smart Robots Are Redefining the Shopping Experience

  • October 20, 2025

China’s retail industry is entering a new era of automation powered by artificial intelligence. Across malls, supermarkets, hotels, and airports, service robots have become central to the consumer experience. They deliver meals, guide shoppers, process payments, and even assist with product recommendations. What