China’s retail sector has entered a new era of transformation led by artificial intelligence and robotics. In 2025, service robots are not experimental novelties but essential components of a thriving digital economy. Across shopping malls, supermarkets, hotels, and logistics hubs, AI-driven automation is
China’s retail industry is experiencing a quiet but powerful transformation as service robots become mainstream in shopping malls, restaurants, and airports. Driven by advances in artificial intelligence, edge computing, and 5G connectivity, these machines are reshaping customer service and operational efficiency. According to
China’s retail and hospitality industries are embracing a new wave of automation driven by service robots. Once viewed as futuristic novelties, these robots are now becoming a mainstream feature in hotels, restaurants, shopping centers, and airports across the country. From delivery bots navigating
Across China’s retail landscape, service robots have moved from novelty to necessity. Shopping malls, supermarkets, and restaurants are increasingly deploying intelligent robots for customer engagement, delivery, and assistance. The pandemic accelerated this trend, but technological maturity has ensured its permanence. These robots are
Service robots are transforming operational efficiency and customer experience in hospitals and retail environments. Unlike industrial robots that focus on manufacturing, service robots perform tasks that directly interact with humans, ranging from patient assistance and logistics to customer engagement and inventory management. Chinese
Profile: Xu Ming (24), Roboticist at a Shenzhen startup developing eldercare robots The Rise of Service Robots in China China is not only a global leader in manufacturing robots for factories but also rapidly advancing in service robotics, robots designed to help people
