Robotics in Retail: AI and Automation Redefine Service Experience

Robotics in Retail: AI and Automation Redefine Service Experience

  • October 28, 2025

China’s retail industry is undergoing a profound transformation as AI-powered robots and automation systems revolutionize how consumers shop, pay, and interact with brands. From self-moving service assistants to intelligent inventory drones, automation is reshaping the physical and digital retail experience. The country’s push

Service Robots in Retail: Labor Efficiency Revolution

Service Robots in Retail: Labor Efficiency Revolution

  • October 21, 2025

China’s retail industry is experiencing a quiet but powerful transformation as service robots become mainstream in shopping malls, restaurants, and airports. Driven by advances in artificial intelligence, edge computing, and 5G connectivity, these machines are reshaping customer service and operational efficiency. According to